The following policies apply solely to needgoods.com and to those who use this site; the policies do not extent to any other web site or business that may be linked to mentioned or affiliated with needgoods.com.

Customers are required to create an account in order to access and shop online at needgoods.com, you are required to provide specific personal information for processing payment and the shipment of purchased items. The information you provide pertains to your name and billing address associated with the card used in the purchase and the shipping information for the order. Any information retained by needgoods.com and Goods Boutique LLC is only used to process payment, ship your order and contact you regarding your order if necessary. All payments are generated through PayPal and their terms and conditions apply also. Please read PayPal’s terms carefully before making your purchase.

Disclosure & security of your personal information needgoods.com and Goods Boutique LLC will not share any information you provide during the use of this site to any third parties, except when required by law, be it regulation, warrant, subpoena or court order.

Fraud Protection Program Goods Boutique LLC and needgoods.com reserves the right to refuse to process any order due to suspected fraud or illegal activity. If such is the case, we may reject your order or call you at the phone number you provided to confirm your order and or personal information. We also reserve the right to cancel any account or refuse to ship to certain addresses due to suspected fraud or illegal activity. This is done for the protection of you the customer as well as Goods Boutique LLC and needgoods.com. If any order is canceled based on suspicion of fraud or illegal activity, any payment received and processed at that time will be returned to the credit account used in the purchase.

Policy Change Goods Boutique LLC and needgoods.com reserves the right to amend these policies at any time; any changes will be posted online within the "Terms & Conditions" section of this web site so that you are always informed of the policies, the collection and use of your personal information and the circumstances under which we may disclose it. Please check back from time to time to ensure you are aware of our current policies.

TERMS OF USE:

Payment terms All purchases, in stock or backordered, are paid in full including shipping fees upon checkout.

Color Statement The products screen color will vary slightly from actual products due to differences in the color calibration of individual computer monitors. Goods Boutique LLC and needgoods.com makes no guarantee that the product you receive will match the color you see on your monitor. Each item of merchandise is inspects before shipping ensuring that the merchandise is free of any defects or damage.


GUARANTEE & RETURNS:

We want you to be completely happy with your purchase. If you are unsatisfied for any reason, please return your purchase within fifteen (15) business days of receipt of goods for an item that is of equal or lesser value than the item purchased or for future credit. Prior to shipping your return, you must first obtain a return authorization code, please contact us with your request. All returns must be in the original packaging and be shipped prepaid and insured via UPS Ground. We are not responsible for lost items and cannot issue credit for lost items. Ship returns to: Goods: 1112 Pike St. Seattle, WA 98101. If, upon receipt, you find that your order is not as it should be, please contact us immediately. Any damage must be reported within ten (10) days of delivery. No allowances or credits will be given after this period. All sale items are final sales. 

SHIPPING:

Domestic Orders - All domestic orders are shipped via USPS Priority Mail, with required Signature Confirmation at time of delivery. If you’re not at the shipping destination at time of delivery you may have to pick up and sign for your package at your local USPS office. 

International Orders – All international orders are shipped via USPS Parcel Post. Any customs or duty charges are the sole responsibility of the recipient. Please note that international orders can take anywhere from 7 – 30 days to arrive at their destination. 

Handling:

Please allow 1-3 business days for order processing and verification and an additional 3-7 business days for domestic delivery.  

Confirmation & Tracking:

Order confirmation and tracking numbers may be obtained by emailing your name, address and PayPal payment confirmation number to goodsseattle@mac.com. We will do are utmost to answer your emails the same or next business day. Please note confirmation and tracking info is not generated automatically and is only available by request.